Terms & Privacy

Disclaimer

Salus VC Pty Ltd and entities listed below are corporate authorised representatives (CAR) of Boutique Capital Pty Ltd (BCPL) AFSL 508011. CAR has taken all reasonable care in producing all the information contained in the website including but not limited to reports, tables, maps, diagrams and photographs. However, CAR will not be responsible for loss or damage arising from the use of this information. The contents of this website should not be used as a substitute for detailed investigations or analysis on any issues or questions the reader wishes to have answered.

You may download the information for your own personal use or to inform others about our materials, but you may not reproduce or modify it without our express permission.

To the extent to which this website contains advice it is general advice only and has been prepared by the Company for individuals identified as wholesale investors for the purposes of providing a financial product or financial service, under Section 761G or Section 761GA of the Corporations Act 2001 (Cth).

The information in this website is not intended to be relied upon as advice to investors or potential investors and has been prepared without taking into account personal investment objectives, financial circumstances or particular needs. Recipients of this information are advised to consult their own professional advisers about legal, tax, financial or other matters relevant to the suitability of this information.

Any investment(s) summarised in this website is subject to known and unknown risks, some of which are beyond the control of CAR and their directors, employees, advisers or agents. CAR does not guarantee any particular rate of return or the performance, nor does CAR and its directors personally guarantee the repayment of capital or any particular tax treatment. Past performance is not indicative of future performance.

All investments carry some level of risk, and there is typically a direct relationship between risk and return. We describe what steps we take to mitigate risk (where possible) in the investment documentation, which must be read prior to investing. It is important to note risk cannot be mitigated completely.

Whilst the contents of this website is based on information from sources which CAR considers reliable, its accuracy and completeness cannot be guaranteed. Data is not necessarily audited or independently verified. Any opinions reflect CAR’s judgment at this date and are subject to change. CAR has no obligation to provide revised assessments in the event of changed circumstances. To the extent permitted by law, BCPL, CAR and their directors and employees do not accept any liability for the results of any actions taken or not taken on the basis of information in this website, or for any negligent misstatements, errors or omissions.

Privacy Policy

The Privacy Act 1988 governs the use of a person’s personal information and sets out principles governing the ways in which organisations should treat personal information. CAR is committed to respecting the privacy of your personal information provided to it in accordance with applicable privacy laws.

By providing information to CAR, subscribing to email alerts or contacting the Company via this website you are consenting to the personal information contained therein being transferred within CAR and to the Share Registry, CAR’s related bodies corporate, agents, contractors and third party service providers (including mailing houses and professional advisors) and to ASX and regulatory authorities. You also consent to such personal information being processed to provide services and appropriate administration for you.

Any information that a third party provides to CAR through this website will only be used by CAR in response to contact made by you and will not be passed on to any third party.

A person has a right to gain access to the information that CAR holds about that person subject to certain exemptions under law. Access requests may be made in writing to CAR’s registered office.

Complaint Resolution Process

At Salus VC Pty Ltd we are committed to helping you and doing what’s right. We care about what you think and welcome your compliments, suggestions, and complaints. If you are dissatisfied with us, a service, product, staff, or the handling of a complaint, and you need a response or resolution, then you have a complaint.

How to lodge a complaint

You can let us know about your dissatisfaction with us, our staff, service, product, or our complaints handling process in whichever way is best for you:

  • Email us at: [email protected]
  • Write to us at: Salus VC Pty Ltd, Level 3, 14 Martin Place, Sydney NSW 2000

You can also use these contact methods if you would like further information about our complaints handling process.

Information we need

If your feedback is about a complaint, we will ask for certain information from you, including; your name, your contact details, how you prefer to be contacted, a description of your complaint, and how you would like the complaint resolved.

When to expect a response

We work proactively to investigate and resolve complaints as quickly as practicable, and many complaints can be resolved within days or on the spot. Where a complaint cannot be resolved immediately, we will acknowledge your complaint generally within 24 hours, and give you the contact details of the person responsible for dealing with your complaint.

The person responsible for dealing with your complaint will commence their investigation and may:

  • contact you for futher details,
  • keep you informed about the status of your complaint at different times, and/or
  • let you know the expected timeline for your complaint to be resolved, which may be up to 30 calendar days.

when they complete their investigation, contact you about the outcome, and any resolution that may be available to you where applicable.

Where your response cannot be resolved within 30 days, we will be in contact with you.

If you are still unhappy

If you are not satisfied with our we handle your complaint, you can contact our Australian Financial Services Licensee Boutique Capital Pty Ltd by:

  • Email: [email protected]
  • Phone: 1800 541 155
  • Online: www.boutiquecapital.com.au
  • Mail: Boutique Capital, Suite 211, 3 Eden St, North Sydney NSW 2060

Copyright

This website and all works comprised in it are copyright and no part of it may in any form or by any means (including without limitation, electronic, mechanical, microcopying, photocopying, recording, scanning or otherwise) be modified, reproduced, stored in a retrieval system, published, broadcast, distributed or transmitted without prior written permission of CAR. All rights are reserved and no express or implied licence to use any part of these works is granted to any person without the express prior written consent of CAR. Any implied licence to use any part of these works is expressly negatived.

Salus VC Pty Ltd AR#1299225, Salus VC Fund, LP ILP 2200056 AR#1299226, Salus VC Management Partnership, LP ILP 2200055 AR#1299227, Salus VC Staple Co Pty Ltd AR#1299228

The Salus VC group of companies (The Salus VC Group) includes various entities who are corporate authorised representatives (CAR) of Boutique Capital Pty Ltd ACN 621 697 621 (Boutique Capital) AFSL 508011. These entities are: Salus VC Pty Ltd. AR 299225 ACN 660 225 249 Salus VC Fund, LP ILP 2200056 AR 1299226 Salus VC Management Partnership, LP ILP 2200055 AR 1299227 Salus VC StapleCo Pty Ltd AR 1299228 ACN 660 236 206. Any information or advice is general advice only and has been prepared by The Salus VC Group for individuals identified as wholesale investors for the purposes of providing a financial product or financial service, under Section 761G or Section 761GA of the Corporations Act 2001 (Cth). Any information or advice given does not take into account your particular objectives, financial situation or needs and before acting on the advice, you should consider the appropriateness of the advice, having regard to your objectives, financial situation and needs. If any advice relates to the acquisition, or possible acquisition, of a particular financial product you should read any relevant Product Disclosure Statement or like instrument. Terms & Privacy